Reduce your health service waiting times

The STAT Model

Health services have come a long way in the last century. We have all kinds of ways to treat an enormous array of conditions, and support people to live longer and healthier lives. Many of the services providing this care don’t require an ambulance or a hospital bed, but can be provided in the community or through a visit to an outpatient department.

Unfortunately, many of these outpatient and community services are under constant pressure to meet the needs of their population. Long waiting lists lead to worsening of health conditions, disengagement with services, anxiety and reduced participation in the community.

For over 10 years, our team at La Trobe University and Eastern Health has been working on evidence-based strategies to reduce healthcare waiting times.

By pulling together a range of evidence from around the globe as well as the findings from our research, we have developed a model that presents a practical and effective alternative to ensure patients get access to the care they need, when they need it.

If you want to know more about improving the timeliness of health services: “Specific Timely Assessment and Triage” or STAT, could be your answer.